Privacy Policy

Last updated: February 2026

Northmark Finance ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following personal information:

  • Name, email address, and phone number
  • Financial information provided during consultations (income, expenses, debts, assets)
  • Property and loan details
  • Employment information
  • Information submitted through our website forms and calculators
  • Website usage data (via cookies and analytics)

How We Use Your Information

We use your personal information to:

  • Provide mortgage broking services and financial guidance
  • Assess your lending options and compare products
  • Communicate with you about your enquiry or application
  • Submit loan applications to lenders on your behalf (with your consent)
  • Comply with legal and regulatory obligations
  • Improve our website and services

Disclosure of Information

We may disclose your personal information to:

  • Lenders and financial institutions (with your consent) for the purpose of assessing loan applications
  • Our aggregator or licensee as required
  • Service providers who assist us in operating our business
  • Government bodies and regulators as required by law

We will not sell your personal information to third parties.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors use our site. This data is collected anonymously and helps us improve our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet is guaranteed to be completely secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications
  • Make a complaint about our handling of your information

Contact Us

If you have questions about this privacy policy or wish to make a complaint, please contact us at hello@northmarkfinance.com.au.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.